Frequently asked questions and answers about your stay at Casa Sisu

General information

Where is Casa Sisu located?

Casa Sisu is located at Via Luigi Canonica 10, 6950 Tesserete, Switzerland, near Lugano and the Ticino mountains.

When can I check in and what is the check-out time?

Check-in is possible from 15:00 to 20:00, check-out until 11:00. Individual times can be arranged by prior arrangement.

Are pets allowed in the hotel?

Yes, dogs are very welcome. Up to two dogs per room are allowed.

Is Casa Sisu a boutique hotel?

Yes, Casa Sisu is a charming boutique hotel that combines comfort and hospitality in a historic building.

Rooms and facilities

What facilities do the rooms offer?

Our rooms are modernly furnished and offer:

Mini fridge
Kettle and coffee machine
Work table or work surface
Free WLAN
Hair dryer
Non-smoker-friendly atmosphere

Are the rooms air-conditioned?

No, the rooms do not have air conditioning. However, we can provide fans on request.

Can I use an iron or ironing board?

Yes, iron and ironing board are available on request.

Are there special rooms for longer stays?

Yes, we offer a studio room with its own kitchen, ideal for longer stays or self-catering.

Catering and additional services

Is breakfast included in the price?

Yes, our regional, healthy breakfast buffet is included in the room price.

Are there packed lunches for excursions?

Yes, packed lunches can be arranged in advance. These are subject to a charge and are ideal for hikes or day trips.

Can I eat something at the hotel?

Yes, we offer small dishes such as club sandwiches, salad bowls and pasta. These are subject to a charge.

Dogs and pets

What equipment is available for dogs?

We provide a dog bed and food bowls in the room.

How much is the fee for dogs?

The fee is CHF 18 per dog per night (without food).

Are dogs allowed in the breakfast room?

Dogs are welcome in the public areas and in the garden, but not in the breakfast room.

Parking facilities and e-charging stations

Are there parking spaces at the hotel?

Yes, we have two free parking spaces just 70 meters from the hotel. Additional parking is available in a nearby public parking lot, which is also 70 meters away. (ParkingPay).

Can I park my bike or e-bike safely?

Yes, we have a lockable garage for bicycles, motorcycles and e-bikes.

Are there e-charging stations?

Three charging stations for cars are available in the nearby public parking lot. E-bikes can be charged directly at the hotel.

Activities and surroundings

What activities are there nearby?

Tesserete offers numerous possibilities:

Hiking on the high trails of the Capriasca region
Bike tours with our e-bikes
Cultural and natural experiences in the Lugano area

Are there restaurants nearby?

Yes, in Tesserete and the surrounding area you will find various restaurants serving Ticino specialties. We will be happy to give you recommendations and help you with reservations.

What shopping facilities are there in Tesserete?

Nearby you will find:

Grocery stores
A pharmacy
A butcher's shop
A health food store
Stores with delicacies and local products

Prices and booking

How can I book a room?

Rooms can be reserved directly via the website or by telephone.

Are there discounts for groups?

Yes, we offer discounts for small groups and help with the organization of group activities.

Which payment methods are accepted?

We accept:

Credit cards (Visa, Mastercard, American Express)
Cash payment
TWINT

What are the cancellation conditions?

Cancellation conditions can be found in the General Terms and Conditions on the website.

Additional services

Does Casa Sisu offer a laundry service?

Yes, a chargeable laundry service is available on request.

What special services does Casa-Sisu offer?

E-bike rental: High-quality e-bikes for day hire - ideal for exploring.
Yoga offers: Regular yoga and meditation classes or individual sessions on request.
Creative workshops Offers: Regularly art, design or other creative topics

So that everything runs like clockwork

If you have any questions or require further information that you have not found on our website, simply give us a call and we will be happy to help you personally.